Automated Retention Schedules: the Importance of Its Implementation by Universities in Malaysia

Records are a rich source of information often receive low priority and not properly addressed in preventing Organisations from risks. It is common that organisations do dispose off records unintentionally or before the records reach its maturity due to the absence of the retention schedule. As organisations with prevailing data and information, universities ought to practice retention schedules to minimize the problems of losing vital information, thus protecting universities from the risks of not being able to produce evident especially when involve in litigation. Automated records retention schedule (ARRS) is paramount as universities are now electronically operated. This study seeks to find out the implementation of automatic retention schedule in universities in Malaysia. The study uses a qualitative research approach with interview as technique to gather data. Findings reveal that lack of training, lack of policies which hinder universities in Malaysia to efficiently embark on electronic records management.